FAQ

Where are your products made?

All our products are proudly made in Australia.

How quickly will I receive my order?

We aim to dispatch your order as quickly as possible. Most customers receive their pieces within 3–5 days.

Do you accept returns or exchanges?

We do not offer returns or exchanges, as each piece is made to order. This approach allows us to minimise waste and operate in a more environmentally conscious way. If your order arrives damaged, we will of course make it right.

Do you work with interior designers?

We work closely with interior designers on a range of projects. For collaboration inquiries, feel free to reach out.

Do you offer bulk discounts?

For orders of five or more pieces, we may offer a bulk discount. Please get in touch for more details.

Do you create custom art if I can't find what I'm looking for?

Absolutely, we welcome custom requests and would be happy to discuss your vision. Bespoke artwork is available for an additional fee.

How much does shipping cost?

We offer free shipping across Australia.

Where do you ship to?

Yes, we ship to New Zealand, the UK, Australia, the USA, and across Europe.

My product arrived damaged, what do I do?

In the unlikely event your order arrives damaged, please contact us at support@honest-prints.com with photos, and we will arrange a replacement or a full refund.

I've changed my mind after placing an order, can I get a refund?

You can cancel your order for a full refund within 6 hours of placing it. After this period, production begins and we are unable to offer refunds.