Yes, you can modify your order within 2 hours of placing it. Please contact us as soon as possible, and our team will be happy to assist with the changes you need. Unfortunately, we are unable to modify orders once they have been packaged, as each item is made to order.

Absolutely. Please contact us with your updated shipping address, and we’ll coordinate with our shipping partners to deliver your order to your new location.

Our products make perfect gifts. For a more thoughtful gifting experience, Honest Prints does not include invoices or receipts inside packages.

We share all order confirmations and tracking related information via email

Yes! Honest Prints ships Worldwide with the exception of a few destinations that we do not currently service.

We dispatch most orders within 24 hours, typical shipping times are between 2-7 days.

Once your order has been dispatched, you will receive a tracking link via email

Delays are rare, as we ship with reputable shipping partners such as Fedex and UPS, in the unlikely event that you have not received your order in time, please reach out to us via email or chat and we'd be happy to help

In the unlikely event that your order arrives damaged, please contact us with photo evidence of the damage, and we will arrange a replacement at no extra charge.

Due to the made-to-order nature of our pieces, and as part of our planet-conscious approach to reducing unnecessary waste, we are unable to offer returns or exchanges.

Our team takes multiple quality-control steps to ensure you receive the correct artwork. In the unlikely event that you receive the wrong piece, please contact us and we will arrange a replacement at no extra charge.

A mount, also known as a passepartout, is the white border placed between the artwork and the frame. It gives the piece a more refined, gallery-style look and adds visual space around the artwork. You can choose whether you would like to include a mount on the product details page before placing your order.

All our frame moulds are imported from a leading suppliers and carefully selected for their premium finish, durability, and refined European craftsmanship. They are produced through a planet-conscious process and meet internationally recognized quality standards, including ISO-certified manufacturing practices.

Yes, absolutely. Our products make wonderful gifts. If you would like to send a personalized gift card to your recipient, please contact our customer support team and we will be happy to arrange a gift card with your preferred amount.